Unwashed, unworn, or defective merchandise may be exchanged for a different size, style, or credit within 60 days of the shipment of the order.
Please keep your invoice if you would like to be able to exchange a shirt. If you require a refund for any reason you must return the item within 60 days of receiving it.
Shipping costs on any non-damaged or non-flawed returns will be the responsibility of the customer. The SPF Store will pay for shipping on defective merchandise provided that the damage was not caused by the customer.
If our products are not damaged or flawed and you are returning them due to personal reasons, we will refund the cost of the products when received back in our warehouse, but we will not refund the original shipping costs.
Important: The SPF Store will not accept returns or exchanges for any item that has been washed in any way, dryed in a dryer, or damaged/ stained in any way. This includes items that are damaged, shrunk, etc. in a dryer.
If you have any questions regarding our product please contact customer service at 1-800-786-2562 for more information on returning an item.
If you are returning products, send to the following addresses:
SPFstore.com Fulfillment Center
Attn: Returns Department
24617 E. Saratoga Pl.
Aurora, CO 80016
Our office hours are Monday - Friday, from 8:30 - 5:00 CST. We're closed on weekends (but voice-mail is available).
Thank you. Your total satisfaction is our goal!